Plane Pains...

So I'm kindof addicted to Facebook and recently saw this defense comment response to a status complaint about children on planes:

"My kids have flown all over the place in both coach and first class, including Hawaii 3x and have been complete angels. It is all in parenting. You must have things to keep them occupied and entertained. Sorry you have had bad experiences, but it's not all children."

I've gotta say I totally relate to the complainer, not the defender. Having fulfilled both roles as a parent and innocent patron (who's had her seat kicked for 5 straight hours), I believe when it all boils down; traveling with kids via air is pretty awful. There's the packing of all necessities for the flight, the prepping to the airport, the crazy security lines, the medicate vs don't medicate battle, the actual flight, the lack of services to help parents with small children. I mean the list goes on and on.

Here in the Bay Area, with parents flying all over the place both internationally and domestically, would you take offense to this? Does bad behavior on a flight really equate to bad parenting? How could the airline industry help accommodate parents and non-parents alike?